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COVID-19 UPDATES

WESTERN SECURITY BANK - KEEPING YOU INFORMED

 

SMALL BUSINESS GOVERNMENT ASSISTANCE PROGRAM 

The Small Business Administration is providing assistance to small business owners in response to the COVID-19 outbreak. More information, including links to the applications are available on our COVID-19 Small Business Assistance Page.  

 

GOVERNOR ISSUES STAY AT HOME ORDER - How the stay at home order impacts the way you bank

Under Federal guidelines, financial institutions are considered essential services. Therefore, Western Security Bank will continue to be open via drive up banking and by appointment. For the safety of our staff and customers, we request that you not seek a personal appointment with a banker if you are showing any signs of illness OR have been exposed to others who are ill. Many banking needs can be fulfilled by phone. See the list of branch phone numbers below.

For more details regarding the Governor's Order, click here.

Stay at Home Order

 

REQUESTS FOR ONLINE BANKING

The requests for online banking enrollment has been amazing! If you don't already have online and/or mobile banking, you can still enroll... even with the lobby access restricted. In order to stream line requests and get you banking remotely as quickly as possible, please call 406.371.8262 during regular banking hours and we will get you set up.

 

MEMBERS OF OUR TEAM ARE TOUCHING BASE

We recognize the hardship recent shut downs are creating for small businesses across the greater Billings area.  In an effort to offer assistance that takes into consideration the unique needs of each individual business, our team members are proactively contacting our customers and engaging them in a one-on-one conversation. The obstacles created by the current financial climate are specific to each individual business. Therefore, Western Security Bank is striving to respond on a case by case basis to best meet the needs of each individual customer during these unprecedented times.

For more information, call 406.371.8200. We are all in this together.

 

LOBBY ACCESS IS RESTRICTED

Western Security Bank puts the health and safety of our customers, employees, and community above all else. In order to promote physical distancing, access to our lobbies will be restricted until further notice.

Our drive-up facilities are open during regular drive-up banking hours.

CUSTOMERS WILL CONTINUE TO HAVE ACCESS TO BANKING SERVICES:

If your immediate needs require you to meet with a banker, we are accepting appointments.  Our branch telephone numbers are listed at the end of this communication for your convenience.

Additionally, customers will continue to have access to a full array of other methods to access their accounts including:

  • Drive – Up Banking (Open during regular business hours)
  • ATM machines
  • Online and Mobile Banking including Bill Pay, Remote Check Deposit, Transfers and More! Call today to enroll! 406.371.8262
  • Online Account Opening @ westernsecuritybank.com
  • 24 Hour In-Touch Telephone Banking (Dial 406.238.8877 or 866.983.5537 outside of the area)
  • Customer Service Support at the branch of your choice  during regular banking hours. See branch phone numbers below.

Open your account online…..no lobby needed!

Recent days have demonstrated that despite the COVID-19 outbreak, several members of our community still need to open a checking account. Despite our lobbies being restricted, you can still open an account online. It’s easy and can be done from your computer or smart phone. Return to our home page and scroll down to the “Open An Account” tab. If you need additional assistance, please call 406.238.8820. 

 

WE ARE HONORED TO LEND A HAND

We understand that this can be a stressful and anxious time and we’re here to help. If a customer has become financially impacted by coronavirus and needs support, please contact us so we can work on ways to assist. Reach out directly by calling 406.371.8200 Monday through Friday from 8 AM to 5 PM.  

Western Security Bank takes the health and safety of our customers seriously. We will continue to keep you informed regarding the impact of COVID-19 on banking operations as the situation changes.

 

LOBBY PHONE NUMBERS FOR APPOINTMENTS

Downtown - 406.371.8200                             Lockwood - 406.247.8430

Grand Avenue - 406.238.8800                       Western Center - 406.371.8320

King Avenue - 406.238.8150                           Wicks - 406.238.8880

Laurel - 406.628.8676