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COVID-19 UPDATES

WESTERN SECURITY BANK - KEEPING YOU INFORMED

LOBBIES OPEN

Our lobbies are OPEN. We strive to maintain a SAFE environment for both our customers and our team members. Lobbies hours are 9:00 AM - 4:00 PM Monday through Thursday and 9:00 AM - 5:00 PM on Fridays. To promote physical distancing, we will be limiting the number of people in the lobbies at any one time, Therefore, we ask that if your banking needs require that you meet with a banker in person, that you make an appointment by calling your branch at the number listed at the bottom of this page. Often times we can assist you over the phone OR prepare for your arrival, minimizing the length of time required to complete your business in person.

CONTINUE TO USE ALTERNATIVE BANKING CHANNELS WHEN POSSIBLE

  • Drive – Up Banking (Open during regular business hours)
  • Downtown Walk-Up Window
  • ATM machines
  • Online and Mobile Banking including Bill Pay, Remote Check Deposit, Transfers and More! Call today to enroll! 406.371.8262
  • Online Account Opening @ westernsecuritybank.com
  • Online Real Estate Loans @ westernsecuritybank.com
  • 24 Hour In-Touch Telephone Banking (Dial 406.238.8877 or 866.983.5537 outside of the area)
  • Customer Service Support at the branch of your choice  during regular banking hours. See branch phone numbers below.

Open your account an apply for your real estate loan online…..no lobby needed!

IRS STIMULUS PAYMENTS

The IRS distributed stimulus payments on Wednesday, April 15. As a result customers at banks across the country began checking their account balances to verify the payment had been received. Unfortunately, this has increased the traffic to electronic banking channels and phone systems by amounts never before recorded, resulting in intermittent electronic banking connectivity and phone issues for many banks including Western Security Bank. In an attempt to help you access the information you seek, we are providing the following alternative means of communication:

  • For Questions Relating to the IRS Stimulus Payment-  https://www.irs.gov/coronavirus/economic-impact-payments
  • To Check WSB Personal Account Balances 24/7 -. Telephone Banking 406.238.8877 locally or 866.983.5537 outside of the area
  • For eBanking Business Customers Who Need Assistance (during regular business hours),: - Call 406.371.8262 or Email WSBeBanking@westernsecuritybank.com
  • For General Questions or To speak with a  Member of Our Team (during regular business hours) - Call 406.238.8820
  • Thank you for your patience during these unprecedented times.

SMALL BUSINESS GOVERNMENT ASSISTANCE PROGRAM 

The Small Business Administration is providing assistance to small business owners in response to the COVID-19 outbreak. More information, including links to the applications are available on our COVID-19 Small Business Assistance Page.  REQUESTS FOR ONLINE BANKING

The requests for online banking enrollment has been amazing! If you don't already have online and/or mobile banking, you can still enroll... even with the lobby access restricted. In order to stream line requests and get you banking remotely as quickly as possible, please call 406.371.8262 during regular banking hours and we will get you set up.

WE ARE HONORED TO LEND A HAND

We understand that this can be a stressful and anxious time and we’re here to help. If a customer has become financially impacted by coronavirus and needs support, please contact us so we can work on ways to assist. Reach out directly by calling 406.371.8200 Monday through Friday from 8 AM to 5 PM.  

Western Security Bank takes the health and safety of our customers seriously. We will continue to keep you informed regarding the impact of COVID-19 on banking operations as the situation changes.

LOBBY PHONE NUMBERS FOR APPOINTMENTS

Downtown - 406.371.8200                             Lockwood - 406.247.8430

Grand Avenue - 406.238.8800                       Western Center - 406.371.8320

King Avenue - 406.238.8150                           Wicks - 406.238.8880

Laurel - 406.628.8676